Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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PRIVACY POLICY

This privacy policy sets out how Rick's Auto Care & Tire Center uses and protects any information that you give Rick's Auto Care & Tire Center when you use this website. Rick's Auto Care & Tire Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rick's Auto Care & Tire Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/25/2017. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

Brought a new exhaust system to be installed in my '96 Toyota Tercel, and the service was exceptional. Very friendly staff and loved their office dog Lucy. :) Would definitely recommend to anyone and will plan to use them again in the future.


-Katie Bowles

I cannot say enough about Rick's Auto Care. Today I started my vacation only to have my car stop moving on the way to Skyline Caverns. Rick's set up a tow and were able to repair my car quickly. I couldn't be more happy with my experience with them, and if I lived here I'd without hesitation use them EVERYTIME I needed auto service. Thank you for getting my car fixed FAST and allowing me and my girlfriend to resume our vacation quickly.


-Vincent Corrado

We were on vacaton, and about an hour from Front Royal we heard a grinding noise. The next morning we brought our Sorento to Rick's, explained the problem, and that we were on vacation. They got us right in, let us know the problem, and ordered the parts. They made the repairs the following morning. All around excellent staff and service. Thanks so much for understanding our predicament and making us your priority.


-Erick Frost

I have used Rick's several times for multiple vehicles. Trustworthy mechanics that do quality work. Rick's Auto has never disappointed me, and his prices are reasonable.


-Larry Gniewek

Been going to Rick's Auto Care for years & love the service. The atmosphere is relaxed & friendly, but work is totally professional. I spent many years of my career in the car business so I really appreciate the honesty & integrity of this group. This is the only place my vehicles will go for service!


-Cheryl Kennedy

My wife and I have for many years relied on Rick's to maintain our vehicles. The service at Rick's is top-notch and professional, but the atmosphere is down-home and friendly. I always feel---and am treated---like family there. I'm grateful to have a place like Rick's Auto Care to take care of our vehicle maintenance needs.


-Vernon Kirby

Great staff and customer service. I've been going to them for around 4-5 years now. Honest is the best word to describe them. These guys will tell you what absolutely has to be repaired and what can wait. Repairs are always done in a timely manner and at a fair price.


-Johnson Turner

Trust is something that is earned. Rick and his crew have gained my trust by treating me fairly over the years. I will continue to bring my vehicles to Rick's and to recommend your business to everyone I know. Thank you and God Bless you for your honesty and integrity!


-Rick Morgan

Awesome. Garages who use the best tools (Snapon) give the best service.


-Jason Muir

Always fair and friendly.


-Nancy Mangione

Rick's is great...easy to work with...find a way to help you out and just good work! Give them a try and see first hand!


-Tim Morse

Doing business with them for a few years...real good.


-Ron Sutherland

Went to Rick's for minor car exhaust work and my yearly inspection, which turned up an issue with the brake lights. They were able to get me back on the road quickly and at a fair price. I would highly recommend Rick's for anyone looking for auto service in Front Royal.


-Neil Wood

I had a bit of work done on an old 1992 Geo Prism over several days. I think the labor was fair and they were friendly as a neighbor to me. They definitely went the extra mile. Total cost to me was about $500 for the parts/labor/inspections. I was impressed.


-Daniel Sutton

Honest people, waiting room has tv, coffee, family atmosphere.


-Jennifer Collins
  • ACDelco
  • ALL-DATA
  • BG Products
  • Go Powertrain
  • Mobil 1
  • ROWriter
  • Car Care Aware
  • Call Us For Service: 540-636-4040