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What Our Customers Are Saying
Front Royal, VA
I stopped by Rick's during the snow last week because my oil pan shield was dragging on the ground. Even though the sign said they were closed, they helped me. I went back yesterday to have a new shield installed. I think I've found my new home to work on my car. The customer service and the work are the best! They are definitely a great example of people helping each other, especially this time of year. Thanks Rick Jasper, and all the other employees.
Mary Lynn Sallette, 12/23/2020
Front Royal, VA
Just moved in the area. Called Rick's Auto for Safety Inspection. Spoke to Jasper and he advised me to be there at 7:50am to fill out the paperwork and he could do the inspection at 8am, when they opened. Outstanding service, they did the Safety Inspection and I was out of there at 8:30. Very friendly and knowledgeable staff, specially Jasper. Will take all my autos there for maintenance and service.
Jim L., 12/10/2020
Rick, Jasper, Mark, & staff,
Just wanted to let you all know about the fantastic job you all did on my '92 Ford E-150 Mark III van. It literally runs and sounds brand new. The engine is so quiet I can barely hear it. The hesitation when you give it throttle is gone and everything is performing as it should now.
Thanks again for keeping all my vehicles running great. Take care and we'll see you all down the road when I need service again.
Tom Kane, 08/24/2020
My family just purchased our 2nd vehicle from Rick's. The 1st one is still running strong . We noticed a Explorer on the lot that was clean and runs smooth. And the price was more than reasonable we could not pass it up. Perfect vehicle for our daughter who will be commuting to school.
Took my car in for grinding sound in my brakes got me right in and fixed my up. Great staff. Honest and family oriented. I will definitely go there again. Thank you!
Great service there today. A very friendly staff in the office also. Thank you for your customer service. We do not see enough of that these days.