I just wanted to thank the entire staff at Rick's Auto Care for the professional work you all do to keep all my vehicles on the road. My '07 Montego runs like a new car now. You guys are the best! Thank you so much Rick, Jasper, Mark, Ed, & everyone for fixing all my vehicle issues. It's hard to find quality mechanics today, because they all work at Rick's. Been coming here many years & will continue to do so. Thanks again everyone.
I've been taking all my vehicles to Rick's for many years now but this time they went over & beyond their customer service.
I already had my Chevy Cruze there for scheduled service when my other vehicle decided it would not start here at home. Rick arranged to have it towed to their shop when the Chevy was ready so I had a vehicle to use. When my other vehicle was fixed I went to pick it up & upon driving home I noticed that the windshield had a huge crack in it. I brought it back & showed it to them & after discussing what to do about it (they had just inspected it & it had passed inspection) Rick decided to pay for the new windshield. Rick arranged everything & I have a new windshield now. I was totally blown away by this as I have never had that level of customer service ever. Rick, Jasper, Mark, Ed, & the entire staff are the best. They always keep my cars on the road. This is my car repair home. Thanks so much again guys for the superb customer service.
Rick's Auto Care & Tire Center
Brakes, near Front Royal, Va
